In response to the COVID-19 pandemic and shelter-in place orders in many areas of the country, many healthcare providers, including hospitals, doctors, and mental healthcare providers, are now providing virtual care. Los Gatos Doc was one such practice that needed to adopt to the new normal quickly and approached Webtage to help launch its telehealth practice.

We integrated the telehealth platform into the Los Gatos Doc website and created frictionless user experience to guide patients to use telehealth services. We also created multiple email campaigns to existing patients to inform them of physical office closures and the transition plan to telehealth. At the same time, we fine tuned the SEO strategy to highlight telehealth and launched a social media campaign to promote video visits.

The result? Los Gatos Doc is busy with repeat & new patient online visits and is operating at 75% of its normal, pre-COVID-19 capacity. We expect that number to go up and beyond their normal practice load. As with every client, we proved once again that creating awesome content & user experience while being truly vested in client’s success is the only sustainable way to market your business online!